DATES:
Monday, November 16 through Saturday, November 21, 2009 LOCATION:
Campbellsville University, (Louisville Campus)
2300 Greene Way
Louisville, KY 40220 (see enclosed directions) HOURS:
All times listed are Eastern Standard Time.
• Check in: 7:45AM-8:20AM
• Class: 8:30AM-5:00PM
• Lunch: 12:00PM-1:00PM FEES:
$25.00 (per day fee) for all applicants.
• Registration fee includes all course materials and daily breakfast, lunch and snacks.
• Registration fee does NOT include hotel registration/cost.
• Payment of registration fees should be enclosed with your registration form.
• Registration fees are waived for all instructors teaching at this Disaster Institute, volunteers and staff with the Louisville Area Chapter, and for volunteers and staff with our Service Centers, (Buffalo Trace, Bullitt/Spencer, Breckinridge, Fort Knox, Hardin/LaRue, Oldham, Shelby). REGISTRATION:
• In order to have class materials prepared for each student in advance and comply with Disaster Training Standards which limit course enrollment to 25 participants, we ask you to register no later than Friday, November 6th.
• For all courses, complete the registration form inside of this brochure.
• For intermediate and advanced classes 5898-H form has to be completed as well.
• You are considered registered only when we receive these forms along with your payment. REFUND POLICY:
Registration refunds will be approve ONLY if one of the following applies:
• If a class has been cancelled.
• An application for Intermediate or Advanced class has been denied.
• A participant withdraws and requests a refund which is received in writing prior to November 6, 2009. PLEASE NOTE:
• Free parking is available in the campus parking lot located directly in front of the building.
• Please contact Jeff Polk at (502) 561-3702, or by email at
jeff.polk@louisville-redcross.org with any questions or concerns regarding classes.
Monday November 16th
Collaborating To Ensure Effective Service Delivery (Day 1) 8:30am - 5:00pm
Defensive Driving 1:00pm - 4:00pm
Disaster Assessment Basics 1:00pm - 5:00pm
Disaster Fundraising: Preparing and Responding in Chapters 8:30am - 5:00pm
Fulfilling Our Mission (+) 8:30am - 12:00pm
International Humanitarian Law 1:00pm - 5:00pm
Serving People with Disabilities Following a Disaster 8:30am - 12:00pm
Weapons of Mass Destruction/Terrorism: An Overview 8:30am - 12:00pm
Working With Total Diversity 8:30am - 5:00pm
Tuesday November 17th
Client Casework: Providing Emergency Assistance 8:30am - 5:00pm
Collaborating to Ensure Effective Service Delivery (Day 2) 8:30am - 5:00pm
ERVs: Ready, Set, Roll 1:00pm - 5:00pm
Fulfilling Our Mission (+) 1:00pm – 5:00pm
Fundamentals of Disaster Assessment 8:30am – 12:00pm
In-Kind Donations Workshop 8:30am - 5:00pm
Managing Total Diversity 8:30am - 5:00pm
Mass Care Overview 8:30am - 12:00pm
Wednesday November 18th
Defensive Driving 1:00pm - 4:00pm
Disaster Instructor Specialty Training (Day 1) 8:30am - 5:00pm
Emergency Operations Center/Incident Command Liaison 8:30am - 5:00pm
Fulfilling Our Mission (+) 8:30am - 12:00pm
Fundamentals of Chapter Disaster Operations Management (Day 1) 8:30am - 5:00pm
Health Services Response Workshop 8:30am - 5:00pm
Logistics: An Overview 8:30am - 12:00pm
Logistics Simulation 1:00pm - 5:00pm
Thursday November 19th
Bulk Distribution Operations 1:00pm - 5:00pm
Disaster Frontline Supervisor 8:30am - 12:00pm
Disaster Frontline Supervisor Simulation 1:00pm - 5:00pm
Disaster Instructor Specialty Training (Day 2) 8:30am - 5:00pm
Financial & Statistical Information Management 8:30am - 12:00pm
Fundamentals of Disaster Public Affairs: The Local Response 12:30pm - 5:30pm
Fundamentals of Chapter Disaster Operations Management (Day 2) 8:30am - 5:00pm
Mass Care Overview 8:30am - 12:30pm
Shelter Operations 8:30am - 12:00pm
Shelter Simulation 1:00pm - 5:00pm
Friday November 20th
Disaster Mental Health Overview 8:30am - 12:00pm
Fundamentals of Disaster Public Affairs: The National Response 12:30pm - 5:30pm
Mass Care II (Day 1) 8:30am - 5:00pm
Mass Casualty Disasters 8:30am - 5:00pm
Psychological First Aid 1:00pm - 5:00pm
Service Delivery Site Management (Day 1) 8:30am - 5:00pm
Workshop for the Development of Community Disaster Education 8:30am - 5:00pm
Saturday November 21st
Foundations of Disaster Mental Health 8:30am - 5:00pm
Mass Care II (Day 2) 8:30am - 5:00pm
Service Delivery Site Management (Day 2) 8:30am - 5:00pm
(+) For those participants who wish to take a course during the institute in which “Fulfilling Our Mission” is a prerequisite but whom have not yet taken “Fulfilling Our Mission”, permission will be granted as long as you sign up for any one of the three “Fulfilling Our Mission” classes being offered.
Class Descriptions: Bulk Distribution Operations (New course!)
Thursday, Nov. 19th: 1:00pm – 5:00pm
Basic Level Course
The purpose of this course is to prepare participants for the roles, responsibilities and tasks involved in setting up, operating and supporting a Bulk Distribution operation in the chapter and on a disaster relief operation.
Prerequisite: “Mass Care Overview” Client Casework: Providing Emergency Assistance
Tuesday, Nov. 17th: 8:30am – 5:00pm
Basic Level Course
Trains Red Cross caseworkers how to conduct effective client interviews and provide appropriate assistance to help meet a client's immediate disaster-caused or disaster-aggravated needs.
Prerequisite: “Fulfilling Our Mission” Collaborating to Ensure Effective Service Delivery
Monday, Nov. 16th and Tuesday, Nov. 17th: 8:30am – 5:00pm (both days)
(This is a two-day class, attendance both days is mandatory)
Basic Level Course
The purpose of this course is to prepare Red Cross employees and volunteers to establish collaborative relationships that contribute to coordinated disaster response and help to ensure effective service delivery. This course will also prepare participants to begin conducting liaison activities in a chapter and establish a foundation upon which they can build toward a career as a liaison in the Disaster Services Human Resources
Prerequisite: “Fulfilling Our Mission”, and familiarity with Red Cross programs and services and how they support service delivery Defensive Driving
Monday, Nov. 16th and Wednesday, Nov. 18th: 1:00pm – 4:00pm
(Due to high demand, this course has been scheduled on two different dates. Participation in both dates is not necessary.)
Basic Level Course
Defensive driving is a form of training for motor vehicle drivers that goes beyond mastery of the rules of the road and the basic mechanics of driving.
No prerequisites required for this course
Please Note: The“Defensive Driving” course is a requirement for anyone that will be in operation of a Red Cross vehicle. Disaster Assessment Basics (New course!)
Monday, Nov. 16th: 1:00pm – 5:00pm
Basic Level Course
The purpose of this course is to provide a general overview of the tasks performed by Red Cross Disaster Assessment workers in support of a disaster relief operation and a local incident such as a single or multi-family fire.
Prerequisites: “Fulfilling Our Mission”
Please Note: This course is not a replacement for the “Fundamentals of Disaster Assessment” course, which is still the required course for all DSHR members who wish to participate in the Disaster Assessment activity on a disaster relief operation. Disaster Frontline Supervisor
Thursday, Nov. 19th: 8:30am – 12:00pm
Basic Level Course
This course provides disaster relief operations supervisors with tools that support their success and prepares them to lead a team of disaster workers to deliver high quality client service and to create a climate that promotes worker satisfaction.
Prerequisite: Participants must have experience on previous American Red Cross disaster relief operations and the appropriate training in the activity in which the participant expects to become a supervisor.
Please Note: The “Disaster Frontline Supervisor” course, combined with “Disaster Frontline Supervisor Simulation” replaces the “Supervision in Disaster” (ARC 3068), and “Supervision on Disaster Assignment” (DSSSS600A) courses. Disaster Frontline Supervisor Simulation
Thursday, Nov. 19th: 1:00pm – 5:00pm
Basic Level Course
The simulation builds on the information presented in the Disaster Frontline Supervisor course. The simulation provides participants an opportunity to practice key supervisory skills.
Prerequisite: “Disaster Frontline Supervisor”. Disaster Fundraising: Preparing and Responding in Chapters (New course!)
Monday, Nov. 16th: 8:30am – 5:00pm
Intermediate Level Course
This course provides the tools for chapter leadership, staff and volunteer fundraisers to prepare for and execute disaster fundraising campaigns in response to disasters within their jurisdiction, and during national disasters. The primary focus will be on the management of disaster fundraising at chapters for Level I – III operations.
No prerequisites required for this course
Required: 5898-H Form
Please Note: “Disaster Fundraising: Preparing and Responding in Chapters” replaces the “Disaster Fundraising: Principles and Methods” course. Disaster Instructor Specialty Training
Wednesday, Nov. 18th and Thursday, Nov. 19th: 8:30am – 5:00pm (Both Days)
(This is a two-day class, attendance both days is mandatory)
Advanced Level Course
The purpose of this course is to prepare knowledgeable and experienced Disaster Services workers to teach basic-level disaster courses. This learning experience consists of a series of brief presentations and interactive discussions focused on the instructional techniques, course structure and delivery methods required to meet the diverse learning needs of participants attending disaster courses. Instructor candidates will enhance their skills through practice teaching in a model classroom environment with feedback and coaching provided by qualified DIST instructors.
Prerequisites: “Fundamentals of Instruction and Facilitation” (self-study), completion of the basic level course or courses that the candidate intends to teach, and operational knowledge and experience in the subject of the course or courses the candidate intends to teach to convey the concepts, principles and procedures.
Required: 5898-H Form Disaster Mental Health: An Overview
Friday, Nov. 20h: 8:30am – 12:00pm
Basic Level Course
Introduces participants to the roles, responsibilities and benefits of the Disaster Mental Health activity within the Individual Client Services group. Participants will learn how Disaster Mental Health supports both the disaster relief operations workers and clients within the disaster affected community.
No prerequisites required for this course Emergency Operations Center/Incident Command Liaison
Wednesday, Nov. 18th: 8:30am – 5:00pm
Basic Level Course
Because the consequences of the Red Cross’ ability to manage relationships with the government, emergency management, and our partners can have significant and high profile ramifications, government and emergency management assignment settings require knowledgeable disaster workers, who can understand the inner workings of both government and Red Cross disaster response. The course will prepare participants who will be assigned to government and emergency settings to work collaboratively with Red Cross partners, helping to ensure a coordinated response that results in effective service delivery.
Prerequisites: “Collaborating to Ensure Effective Service Delivery”, and sufficient operations knowledge and experience to provide a functional understanding of the concepts, principles and procedures associated with disaster assessment, sheltering, feeding, the provision of individual assistance and the basics of operations management. ERVs: Ready, Set Roll
Tuesday, Nov. 17th: 1:00pm – 5:00pm
Basic Level Course
Prepares course participants to operate an Emergency Response Vehicle (ERV) and its equipment safely and effectively to meet feeding and other service needs of people affected by disaster.
Prerequisites: “Mass Care Overview”, “Defensive Driving”, a valid driver's license, and a satisfactory department of motor vehicle (DMV) report. Financial and Statistical Information Management
Thursday, Nov. 19th: 8:30am – 12:00pm
Basic Level Course
This course will prepare participants to perform the tasks of a Financial and Statistical Information Management (FSI) Service Associate on a Disaster Relief Operation. Participants in this course will be Red Cross employees and volunteers who are currently serving in the FSI activity. Others who may benefit from taking this course include those in Operations Management and those who may require an understanding of the operational procedures and tasks associated with Financial and Statistical Information Management, including Client Caseworkers.
Prerequisites: “Client Casework: Providing Emergency Assistance” Foundations of Disaster Mental Health
Saturday, Nov. 21st: 8:30am – 5:00pm
Basic Level Course
This course prepares Licensed Mental Health Professionals to provide for and respond to the psychological needs of people across the continuum of disaster preparedness, response and recovery.
Prerequisites: “Fulfilling Our Mission”, and participants must be a mental health professional with a current state license, to include: Counselor, Marriage and Family Therapist, Psychiatrist, Psychologist, a registered nurse (RN) with psychiatric nursing experience and training beyond the normal rotation required for a RN, Social Worker. Fulfilling our Mission: Translating Your Compassion into Community Action
Monday, Nov. 16th: 8:30am – 12:00pm, Tuesday, Nov. 17th: 1:00pm – 5:00pm,
and Wednesday, Nov. 18th: 8:30am – 12:00pm
(Due to high demand, this course has been scheduled on three different dates. Participation in more than one session of this class is not necessary.)
Basic Level Course
Introduces potential disaster volunteers and members of other local agencies to the role of the Red Cross in the community's actions in preparing for, responding to and recovering from emergencies and disasters.
Prerequisite: “Introduction to Disaster Services”. Please note: “Introduction to Disaster Services” is an online course that is taken through the National American Red Cross website. You may take this course at the following web address: http://www.redcross.org/flash/course01_v01 Fundamentals of Chapter Disaster Operations Management
Wednesday, Nov. 18th and Thursday, Nov. 19th: 8:30am – 5:00pm (Both Days)
(This is a two-day class, attendance both days is mandatory)
Advanced Level Course
This course is designed to train Disaster Services leadership employees and volunteers to perform the fundamental roles and responsibilities of directing a disaster relief operation.
This course consists of a series of presentations, class discussions and small table group activities during which participants perform in the role of a chapter disaster relief operation director. The activities require course participants to apply their disaster knowledge, experience and critical thinking abilities to the complex challenges of developing and resourcing effective service delivery plans that meet the needs of the disaster-affected community.
Prerequisites: “Fulfilling Our Mission”, “Client Casework: Providing Emergency Assistance”, “Community Services Overview” or “Mass Care Overview”, “Fundamentals of Disaster Assessment” (online component)*, “Fundamentals of Chapter Disaster Operations Management”, “Financial and Statistical Information Management” or “Client Assistance Cards: Financial and Statistical Information Management Workers” (online component), and “Collaborating to Ensure Effective Service Delivery”
Required: 5898-H Form Fundamentals of Disaster Assessment
Tuesday, Nov. 17th: 8:30am – 12:00pm
Basic Level Course
The purpose of this course is to introduce the critical role of Disaster Assessment, explore related preparedness tasks, learn how to collect and communicate disaster assessment information, and become familiar with how disaster assessment information supports management and service delivery decisions.
Prerequisites: “Fundamentals of Disaster Assessment” online component * (see page 12), and “Fulfilling Our Mission” Fundamentals of Disaster Public Affairs: The Local Response
Thursday, Nov. 19th: 12:30pm – 5:30pm
Basic Level Course
This course introduces Red Cross communicators to the critical tasks necessary to initiate a chapter disaster public affairs response. Participants will have the opportunity to engage in case-based scenarios, group exercises, practice activities and open discussions.
Prerequisites: “Fulfilling Our Mission” and “Disaster Public Affairs Overview” online component * (see page 12). Fundamentals of Disaster Public Affairs: The National Response
Friday, Nov. 20st: 12:30pm – 5:30pm
Intermediate Level Course
This course is designed for those individuals who will serve as Supervisors or Managers in the Public Affairs activity on a national disaster relief operation. The purpose of this course is to examine the scope and responsibilities of the Public Affairs activity in order to provide a framework in which to apply your public affairs knowledge, skills and experience on disaster relief operations.
Prerequisites: “Fundamentals of Disaster Public Affairs: The Local Response”
Required: 5898-H Form Health Services Response Workshop
Wednesday, Nov. 18th: 8:30am – 5:00pm
Basic Level Course
The purpose of this course is to orient licensed health professionals to the roles and responsibilities of a Disaster Health Services volunteer when working on behalf of the American Red Cross to meet the disaster-related health needs of clients, and to prepare to either work in their local chapter jurisdiction, or be deployed to a Red Cross disaster relief operation and function as health professionals within the Health Services Protocols.
Prerequisite: “Fulfilling Our Mission”
Please Note: This course qualifies for 0.5 CEU credit under the International Association for Continuing Education and Training (IACET) guidelines. In-Kind Donations Workshop (New course!)
Tuesday, Nov. 17th: 8:30am – 5:00pm
Basic Level Course
The purpose of the In-Kind Donations Workshop is to familiarize participants with the American Red Cross position on in-kind donations and to prepare them to help manage in-kind gifts on disaster relief operations and at their chapter.
No prerequisites for this course International Humanitarian Law
Monday, Nov. 16th: 1:00pm – 5:00pm
Basic Level Course
This course is intended to raise awareness among participants about the Geneva Convention, the basic rules of international humanitarian law, and the role of the Red Cross during armed conflict to implement I.H.L. Through a hands-on approach utilizing group activities, class discussion, and multiple audiovisual aids, this newly-updated course invites participants to reflect on their images and perceptions of armed conflict and explore the powerful and fundamental concept of human dignity even in the midst of war.
No prerequisites for this course Logistics: An Overview
Wednesday, Nov. 18th: 8:30am – 12:00pm
Basic Level Course
The purpose of this course is to provide basic information about the processes of the Material Support Services (MSS) group activities in support of a disaster relief operation. Participants will learn about the skills, abilities and knowledge needed by Material Support Services workers and how they can become involved in their local chapter.
Prerequisite: “Fulfilling Our Mission” Logistics Simulation
Wednesday, Nov. 18th: 1:00pm – 5:00pm
Basic Level Course
The purpose of this training is to provide participants an opportunity to practice the knowledge and skills needed to run a successful logistical operation in their local chapter.
Prerequisite: “Logistics: An Overview” Managing Total Diversity
Tuesday, Nov. 17th: 8:30am – 5:00pm
Basic Level Course
This course focuses on concepts that will improve participants’ understanding of managing a multicultural workforce, and offers tools and resources that will assist participants in making diversity an integral part of their business plan. After completing this course, participants will be able to contribute to diversity awareness in the Red Cross and develop their commitment to an inclusive cross-cultural work environment.
Prerequisite: Supervisory experience Mass Care Overview
Tuesday, Nov. 17th: 8:30am – 12:00pm and Thursday, Nov. 19th: 8:30am – 12:00pm
(Due to high demand, this course has been scheduled on two different dates. Participation in both dates is not necessary.)
Basic Level Course
The purpose of this course is to provide an overview of the activities performed by the Mass Care group in support of a disaster relief operation.
Prerequisite: “Fulfilling Our Mission” Mass Care II
Friday, Nov. 20th and Saturday, Nov. 21st: 8:30am – 5:00pm (Both Days)
(This is a two-day class, attendance both days is mandatory)
Advanced Level Course
This course is geared towards Mass Care workers who will serve as supervisors or managers on multi-chapter or national disaster relief operations. The purpose of this course is to prepare participants to establish, operate and phase out Mass Care services on multi-chapter or national disaster relief operations so that client needs are met in a timely and cost-effective manner.
Prerequisites: “Shelter Operations”, “Disaster Frontline Supervisor”, “Disaster Frontline Supervisor Simulation”, and experience equivalent to a supervisor in the Mass Care group on a disaster relief operation.
Required: 5898-H Form Mass Casualty Disasters
Friday, Nov. 20th: 8:30am – 5:00pm
Basic Level Course
The purpose of this course is to prepare Red Cross volunteers and employees to provide a more effective initial response to a mass casualty disaster.
Prerequisite: “Fulfilling Our Mission” Psychological First Aid
Friday, Nov. 20th: 1:00pm – 5:00pm
Basic Level Course
The purpose of this course is to prepare all American Red Cross workers to provide basic care, comfort and support to people who are experiencing disaster-related stress. This course provides a framework for understanding the factors that affect stress responses in disaster relief workers and the clients they serve.
No prerequisites for this course
Please Note: This course qualifies for 0.4 CEU credit under the International Association for Continuing Education and Training (IACET) guidelines. Service Delivery Site Management
Friday, Nov. 20th and Saturday, Nov. 21st: 8:30am – 5:00pm (Both Days)
(This is a two-day class, attendance both days is mandatory)
Advanced Level Course
The purpose of this course is to give the participants the knowledge and skills needed
to run a service delivery site during a disaster. This includes how to establish, operate, monitor and close a service delivery site, as well as meeting the needs of disaster clients in a timely and cost-effective manner.
Prerequisites: “Disaster Frontline Supervisor”, “Disaster Frontline Supervisor Simulation”, “Fundamentals of Chapter Disaster Operations Management”, and familiarity with Red Cross policies and procedures, the Disaster Response Handbook, and the Disaster Operations Management Handbook
Required: 5898-H Form Serving People with Disabilities Following a Disaster
Monday, Nov. 16th: 8:30am – 12:00pm
Basic Level Course
The purpose of this course is to outline Red Cross policies and practices related to providing services to people with disabilities following a disaster.
Prerequisites: “Fulfilling Our Mission”, and the “Serving People with Disabilities Following a Disaster” online component * (see page 12). Shelter Operations
Thursday, Nov. 19th: 8:30am – 12:00pm
Basic Level Course
The purpose of this training is to prepare volunteers and employees of the Red Cross and other agencies to effectively and sensitively manage shelter operations as a team while meeting the needs of people displaced as a result of a disaster.
Prerequisites: “Fulfilling Our Mission” and “Mass Care Overview” Shelter Simulation
Thursday, Nov. 19th: 1:00pm – 5:00pm
Basic Level Course
The purpose of this training is to provide participants with an opportunity to apply the knowledge, skills and abilities required to operate a successful shelter.
Prerequisite: “Shelter Operations” Weapons of Mass Destruction/Terrorism: An Overview
Monday, Nov. 16th: 8:30am – 12:00pm
Basic Level Course
This course is designed to create awareness and provide basic information about the issues and safety concerns related to responding to a disaster incident in an environment involving Weapons of Mass Destruction/Terrorism (WMD/T).
No prerequisites for this course Working With Total Diversity
Monday, Nov. 16th: 8:30am – 5:00pm
Basic Level Course
This course provides the tools for creating inclusive relationships with colleagues and clients. It focuses on the conversational skills participants will need to be effective in working and serving in diverse communities.
No prerequisites for this course Workshop for Development of Community Disaster Education Presenters
Friday, Nov. 20th: 8:30am – 5:00pm
Basic Level Course
The purpose of the workshop is to prepare participants to plan for delivery of quality
Community Disaster Education presentations by providing background information and
support. The workshop provides information on ways to overcome disaster denial
issues to motivate individual and family disaster preparedness actions. It does not
teach platform presentation skills; rather, it focuses on how to choose appropriate
messages for target audiences and selecting materials that convey those messages.
No prerequisites for this course. However; a commitment to deliver quality Community Disaster Education presentations to the public, and experience in public speaking are preferred.
• Please note: Any courses in which an online component is listed as a prerequisite requires that an online class be taken through the National Red Cross’ Learning Management System (LMS). Please contact your local Red Cross chapter for more information on being set up in the LMS system to take those online courses.
Online Courses
Did you know that in addition to our Disaster Services classroom trainings, we also offer online classes? The American Red Cross currently offers several different Disaster Services online training classes through our Learning Management System (LMS) that are free of charge and can be taken at any time from any computer with internet access. The American Red Cross uses the Learning Management System as its primary learning center for Disaster classes. Students may access online courses, create a development plan, and view their learning history. All classes tracked through LMS are recorded in the student's LMS record automatically upon completion. Registration for online courses can be set up through Jeff Polk by calling (502) 561-3702, or emailing jeff.polk@louisville-redcross.org with your name, address, phone number, and email address.
Online courses offered Basic Food Safety
The purpose of this training is to provide an overview of the safe food handling principles used in support of a disaster relief operation. Participants will be volunteers and employees of the Red Cross and other agencies who may serve or handle food on a disaster relief operation.
Prerequisite: “Fulfilling Our Mission: Translating Your Compassion Into Community Action”.
Length: The course is comprised of four segments, and takes approximately one hour to complete. Please Note: This is a contracted course from an outside Red Cross Vendor and is available in both English and Spanish. No registration is required prior to taking this course. You may take this course by following these steps: 1. Go to http://arc.safefoodsolutions.com
2. The activation code is: RedCross. Type in the activation code when prompted, (Please note: the activation code is space & case sensitive), and click the "Submit" button.
3. Read the instructions under "Is this your first time here?" Click the "Create a new account" button.
4. Enter your DSHR # as your User ID (or create your own User ID if you do not have or know your DSHR number). Next you will need to create your unique Password and then confirm your Password.
5. Enter the requested information and complete the Captcha and then click on the "Create a new account" button.
6. Click "Continue" on the next page to confirm your enrollment.
7. Click the Basic Food Safety course title in either English or Spanish to begin the training. Questions during this process or technical problems with the training should be emailed
to basicfoodsafety@foodhandler.com. After the participant has completed the course, the participant may print a certificate of completion. One copy of the certificate should be given to Jeff Polk to be inputted into the participant's training history. You may mail it to the Louisville Area Chapter mailing address, (attention Jeff Polk), email it as an attachment file to Jeff.Polk@louisvilleredcross.org, or fax it to (502) 561-3747, (attention Jeff Polk).
Client Assistance Cards: Caseworkers
This course introduces caseworkers to the role of issuing Client Assistance Cards by interviewing clients, filling out the proper forms and activating Client Assistance Cards via phone. The course addresses both a disaster relief operation and a local response. Prerequisite: “Client Casework: Providing Emergency Assistance” Length: This online course is comprised of three modules, and takes approximately two hours to complete. Client Assistance Cards: Financial and Statistical Information Management Workers
The course leads Financial and Statistical Information Management (FSI) workers through the Caseworker’s role of issuing Client Assistance Cards by interviewing clients, filling out the proper forms and activating Client Assistance Cards via phone. It then addresses how FSI workers distribute, control and track cards on both a disaster relief operation and during a local response. Prerequisite: “Client Casework: Providing Emergency Assistance” Length: This online course is comprised of four modules with a total estimated time of three hours to complete the entire course. Disaster Public Affairs Overview
The purpose of this course is to provide an overview of the role Public Affairs plays in disaster relief, as well as guidelines for Red Cross employees and volunteers working in any activity to use when responding to a media inquiry. Prerequisite: There are no prerequisites for this course, however it is recommended that participants have taken “Fulfilling Our Mission” prior to taking this course. Length: This online course is comprised of six modules, and takes approximately one hour to complete. Fundamentals of Disaster Assessment
Fundamentals of Disaster Assessment is a blended learning course consisting of two components, online and instructor-led. Successful completion of both course components is required to receive a certificate of course completion. The online training component of the course (Part 1) provides an overview of the Disaster Assessment activity and its related tasks. The instructor-led component of the course (Part 2) will reinforce and build upon content presented in the online component while providing participants with the opportunity to apply their knowledge and develop skills in Disaster Assessment through applied learning activities. Prerequisite: There are no prerequisites for this course, however it is strongly recommended that participants have taken “Fulfilling Our Mission” prior to taking this course. Please note: The completion of the online component is a required prerequisite for the instructor-led component. Length: The online component is comprised of six learning modules. It is estimated that it takes approximately 3.5 hours to complete.
Fundamentals of Staff Services
The purpose of this course is to provide an introduction to the high-level responsibilities of the Staff Services group, as well as an overview of each activity within the group, (which are: Staff Relations, Workforce Planning and Acquisition, Staff Support Systems, Training, and Staff Health Services). Prerequisite: There are no prerequisites for this course, however it is recommended that participants have taken “Fulfilling Our Mission” prior to taking this course. Length: This online course is comprised of four modules, and takes approximately one hour to complete.
Introduction to Disaster Services
Introduces participants to American Red Cross Disaster Services and allows them to discover how volunteers support this critical mission and to explore the ways they can become involved in a local chapter. No prerequisites required for this course Length: This online course is comprised of three modules, and takes approximately 45 minutes to complete. Please note: This course is taken through the American Red Cross website and not through the Learning Management System. Therefore, no registration is required prior to taking this course. You may take this course at the following website: http://www.redcross.org/flash/course01_v01
Logistics During a Weapons of Mass Destruction/Terrorism Incident
Provides Red Cross Materials Support Services (MSS) workers with knowledge, skills and abilities that enables them to prepare for and support Red Cross services following a Weapons of Mass Destruction/Terrorism incident within their chapter’s jurisdiction. Prerequisites: There are no prerequisites for this course, however it is strongly recommended that participants have taken “Logistics: An Overview”, “Logistics Simulation”, and “Weapons of Mass Destruction/Terrorism: An Overview” prior to taking this course. Length: This online course is comprised of four modules, and takes approximately three hours to complete.
Preparing for and Managing a Spontaneous Volunteer Workforce
Provides participants with the knowledge and skills needed to prepare for and manage volunteers with no previous Red Cross affiliation who come forward to work with the Red Cross when a disaster threatens or occurs. Prerequisites: There are no prerequisites for this course, however it is recommended that participants have taken “Fulfilling Our Mission” and “Fundamentals of Staff Services” prior to taking this course. Length: This online course is comprised of four modules, and takes 45 minutes to complete.
Serving People with Disabilities Following a Disaster
Serving People with Disabilities Following a Disaster is a blended learning course consisting of two components, online and instructor-led. The online component provides general information for any American Red Cross employee or volunteer who serves the public following a disaster. Additional classroom instruction, including a tabletop exercise, provides detailed training for disaster workers who are in direct and constant contact with people with disabilities. This instructor-led portion allows learners to practice skills obtained from the online portion of the course. Prerequisite: “Fulfilling Our Mission” Please note: The completion of the online component is a required prerequisite for the instructor-led component. Length: The online component of the course is comprised of four modules, and takes approximately 45 minutes to complete.
Staff Health: An Overview
Familiarizes participants with the mission and services provided by the Staff Health activity. There are no prerequisites for this course. Length: This online course is comprised of four modules, and takes approximately 20 minutes to complete. Staff Health: Working on Disaster Relief Operations
The purpose of this course is to provide licensed Registered Nurses (RN) and Physicians with the knowledge, information and resources needed to understand the role of the Staff Health activity on disaster relief operations. There are no prerequisites for this course. Please note: This course is directed towards licensed Registered Nurses (RN) and Physicians. Anyone else interested in learning more about the Staff Health activity is advised to take the “Staff Health: An Overview” online course instead. Length: This online course is comprised of four modules, and takes approximately 45 minutes to complete. Workforce Planning and Acquisition
Provides an overview of the knowledge and skills needed to be a Workforce Planning and Acquisition worker on a relief operation. Prerequisite: There are no prerequisites for this course, however it is recommended that participants have taken “Fulfilling Our Mission” prior to taking this course. Length: This online course is comprised of four modules, and takes approximately 45 minutes to complete.
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